Contact Us

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days. It may happen that the tracking number will not be hand out to the client, but don't worry! Your order is going to be processed and leave the structure anyway.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

5-12 Days. 

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.

 

Contact us at : infolaviolaofficial@gmail.com